Property Management Insurance for Washington firms.

What makes PM E&O different in Washington

Washington property managers operate under Washington State Department of Licensing rules. Trust account compliance, habitability, and tenant disputes are the most-cited claim categories. Generic agent-side E&O policies aren't built for these — PM-specific endorsements vary widely between carriers.

PBI Group's PM endorsement responds to the five common claim categories Washington property managers actually face:

• Failure to maintain — habitability complaints, repair tickets ignored, slip-and-fall on flagged hazards
• Rent collection / eviction — wrongful eviction counterclaims, harassment allegations, security deposit disputes
• Mismanaged trust accounts — regulator audit issues, commingling claims
• Vendor selection — contractor negligence claims pulled into the PM's E&O
• Owner disputes — disagreements over PM authority, fee structure, or reporting

Washington regulator and PM-specific rules

Property managers in Washington operate under Washington State Department of Licensing. Trust account compliance is typically the most-audited area; our policy form responds to defense costs and regulatory representation in those proceedings, including the deposition phase that pure agent E&O often excludes.

Coverage written for the PM book

Most generic real estate E&O policies are written for the agent-side activity (listings, sales, dual agency). Property management exposures don't fit that mold. PBI Group's PM endorsement extends the policy form to:

• Habitability / failure-to-maintain claims
• Rent collection and eviction disputes
• Trust account audit and regulatory defense
• Vendor selection liability
• Owner/PM contract disputes

How PM premium scales by door count

PM premium typically scales with door count, not headcount. We segment by units under management and mix of single-family vs. multi-family. Washington firms operating between 100–500 doors fit the strongest premium tier under our program.